Privacy Policy

AGCare Privacy Policy

Effective Date: 28 July 2024

Introduction

AGCare (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website and services, including our telemedicine platform and related features. This policy complies with Google API Services User Data Policy and Limited Use requirements.

Information We Collect

Personal Information

When you register, book appointments, or use our services, we may collect the following personal information:

– Name

– Email address

– Phone number

– Date of birth

– Medical history and health information

– Payment information

Automatically Collected Information

We may automatically collect information about your device and usage of our services, including:

– IP address

– Browser type

– Operating system

– Pages visited and duration of visits

Use of Information

We use the information we collect for the following purposes:

– To provide and improve our services

– To schedule and manage appointments

– To facilitate telemedicine consultations

– To process payments

– To communicate with you about your account and our services

– To comply with legal obligations

Google User Data

Our use of Google user data obtained via Google Calendar API includes:

– Accessing and managing your Google Calendar events to schedule appointments and send reminders

– Storing your Google Calendar data securely and only for as long as necessary to provide our services

AGCare’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Sharing of Information

We do not sell or rent your personal information. We may share your information with third parties only in the following circumstances:

– With your consent

– To comply with legal obligations

– With service providers who assist us in providing our services (e.g., payment processors, telemedicine platform providers)

– To protect the rights and safety of AGCare, our users, and the public

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Your Rights

You have the right to:

– Access and update your personal information

– Request deletion of your personal information

– Object to the processing of your personal information

– Withdraw your consent at any time

To exercise these rights, please contact us at info@agcare.co.za

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

AGCare 

Physical Address: 66 Park lane Sandown Sandton 2031

Email address: info@agcare.co.za

Telephone number: 011 593 3114

Google API Services Disclosure

AGCare’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy including the Limited Use requirements.

**Note**: This privacy policy is hosted on our verified domain agcare.co.za, is visible to users, and is linked on our app home page and the OAuth consent screen on the Google Cloud Console.